Websites for GP practices
A practice website that works as hard as your reception team
Patients arrive stressed, in a hurry and often on an old phone. Your website should get them to the right service in seconds, and quietly take routine requests off the phones.
- Signposting to the NHS App, online consultations and prescriptions
- WCAG 2.2 AA accessibility, tested with keyboards and screen readers
- Fast on any connection, with no page builders and no plugin stack
What the website does
Designed around real journeys, not page templates.
- 01
Signposting that comes first
Appointments, prescriptions, online consultations and the NHS App sit front and centre, so the most common journeys take one tap rather than a hunt through menus.
- 02
Accessible to every patient
Colour contrast, keyboard use, screen-reader labelling and plain-English content are designed in from the first wireframe, not patched in for an audit.
- 03
Self-serve that cuts calls
Registration, fit notes, test results and travel advice become guided answers on the website, so reception spends less time repeating them on the phone.
- 04
Easy for your team to update
Opening hours, closures, staff changes and practice news are simple, structured edits. No page builder to wrestle with between patients.
- 05
Fast on every connection
Static-first engineering keeps pages quick on a poor mobile signal, which is exactly when many patients need you most.
- 06
Dependable by design
UK-served hosting, SSL, daily backups and no plugins to patch. The boring things handled properly, permanently.
See it for yourself
Click around Willowbrook Surgery before you talk to anyone.
Willowbrook Surgery is a fictional practice built and hosted by Flutterly so you can judge the standard for yourself. Click around it on any device, exactly as your patients would.
- Task-first homepage that answers before patients call
- NHS 111 and emergency signposting on every visit
- Self-serve answers, practice news and a published accessibility statement
Standards and compliance
Built around the standards NHS websites are held to
Practice websites are expected to meet the public-sector accessibility regulations (WCAG 2.2 AA) and follow the NHS service manual. Every Flutterly build treats those as the starting line, not an add-on.
- WCAG 2.2 AA target, aligned with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018
- A published accessibility statement, kept up to date
- Content patterns informed by the NHS service manual: plain English, task-first structure
- Clear privacy information and cookie behaviour that respects patients
Every build includes
Nothing essential is an add-on.
- Discovery call and content review with your practice team
- Custom design, never an NHS-lookalike template refit
- All core pages: services, appointments, prescriptions, registration, team, news
- Self-serve patient guidance for your most common requests
- Accessibility statement and privacy pages
- Training, handover and ongoing support options
Questions
Asked and answered.
Can you work with our existing appointment and prescription systems?
Yes. The website links patients directly into the systems you already use (online consultation tools, the NHS App, your prescription ordering route) with clear guidance around each one.
Do you meet the accessibility regulations that apply to NHS websites?
Every build targets WCAG 2.2 AA, the level referenced by the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, and ships with a maintained accessibility statement.
Can the practice update the site itself?
Yes. Day-to-day content (news, alerts, opening hours, team changes) is editable by your staff after a short training session, with Flutterly available for anything bigger.
What happens to our current website?
Content worth keeping is migrated and rewritten where useful, redirects preserve your search rankings, and the switchover happens without downtime.
Ready to give your patients a better front door?
Start with the free audit, a written review of your current site against WCAG 2.2 AA and the NHS service manual, or book a short call to talk about a quote.